1. Terms & Conditions (T&C)

Last updated: {{insert date}}

Welcome to nickfalke.com (the “Site”), operated by:

Nick Falke
Fehrbelliner Straße 48, 10119 Berlin, Germany
Email: business@nickfalke.com

By accessing or using the Site, you agree to these Terms & Conditions.
If you do not agree, please do not use the Site.

1. Use of the Website

You may use the Site for lawful purposes only.
You may not:

  • Copy or reproduce the Site’s content without permission

  • Attempt to gain unauthorized access to the Site

  • Interfere with the Site’s functionality

  • Use the Site to violate any laws

All photographs, artworks, graphics, and written content are the exclusive property of Nick Falke unless stated otherwise.

2. Online Shop & Orders

By placing an order, you confirm that you:

  • Are at least 18 years old

  • Provide accurate and complete information

  • Understand that prints are produced on demand or in limited series

I reserve the right to decline or cancel orders for:

  • Suspected fraud

  • Incomplete information

  • Delivery issues outside my control

  • Stock or production limitations

3. Prices & Payments

All prices are listed in EUR (€) unless stated otherwise.
Prices include VAT where required.

Payments may be processed via third-party providers (e.g. Stripe, PayPal).
These providers securely handle your payment information.

4. Production & Print Quality

All prints are produced with high-quality materials and professional printing techniques.
Due to screen differences, minor color variations between the digital preview and the final print may occur and do not constitute a defect.

5. Shipping & Delivery

Shipping times vary by destination (see Shipping Policy below).
Delays caused by customs or carriers are outside of my control.

6. Returns & Refunds

Because prints are custom-made, returns are generally not accepted, except in cases of:

  • Damaged items

  • Wrong item shipped

  • Printing defects

See the Refund & Returns Policy below.

7. Intellectual Property

All content on this Site — including photographs, videos, text, layouts, and logos — is protected by copyright law.
You may not reproduce, sell, or distribute the content without written permission.

8. Limitation of Liability

I am not liable for:

  • Technical issues

  • Delays caused by shipping providers

  • Loss or damage caused by misuse of the product

  • External websites linked from the Site

9. Governing Law

These Terms & Conditions are governed by German law.
Any disputes shall be handled by the competent courts in Berlin, Germany.

10. Contact

For questions about these Terms, contact:
📧 business@nickfalke.com

2. Refund & Returns Policy

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Because all products on nickfalke.com are made to order, I generally cannot accept returns.
However, you are protected in the following cases:

1. Damaged or Defective Items

If your print arrives damaged, defective, or incorrect:

  1. Contact me within 14 days of delivery.

  2. Provide your order number and photos of the damage.

  3. I will replace the item at no additional cost.

2. Lost Shipments

If your order does not arrive within the expected timeframe:

  • I will contact the shipping carrier

  • If confirmed lost, I will send a replacement free of charge

3. Non-Returnable Items

I cannot accept returns for:

  • Custom-made or personalized prints

  • Downloadable digital products

  • Items returned without prior communication

  • Items damaged by the customer

4. Refunds

Refunds are issued only when:

  • A replacement is not possible

  • A production error cannot be corrected

Refunds are sent using the original payment method.

5. Contact

📧 business@nickfalke.com

3. Shipping Policy

Last updated: {{19th November 2025}}

I ship worldwide. Shipping costs and times vary depending on your location.

1. Processing Time

All prints are produced on demand.
Typical production time: 3–7 business days

2. Shipping Times

Average delivery times:

  • Germany: 2–5 business days after production

  • EU: 4–10 business days after production

  • UK, Switzerland: 5–12 business days after production

  • USA & Canada: 7–18 business days after production

  • Rest of world: 10–25 business days after production

Delays related to customs or carriers are outside my control.

3. Shipping Costs

Shipping costs are calculated at checkout and depend on:

  • Package size

  • Destination

  • Carrier rates

4. Tracking

Most shipments include tracking.
Tracking details will be emailed to you once the order is dispatched.

5. Customs & Import Duties

International customers are responsible for any customs fees or duties imposed by their country.

6. Contact

📧 business@nickfalke.com

4. Cookie Notice

Last updated: {{19th November 2025}}

This Site uses cookies and similar technologies.

1. What Are Cookies?

Cookies are small files stored on your device to improve your browsing experience.

2. Types of Cookies Used

Essential Cookies

Required for:

  • Shopping cart

  • Checkout

  • Basic security

  • Website functions

These cannot be disabled.

Analytics Cookies

Used to understand traffic and site usage.
Activated only with your consent.

Marketing Cookies

Used to personalize ads or measure performance.
Activated only with your explicit consent.

3. Third-Party Cookies

Third-party services may set their own cookies, such as:

  • Google Analytics

  • Stripe / PayPal

  • Social media embeds

  • Hosting provider (e.g., Squarespace)

4. Managing Cookies

You can manage or disable cookies in your browser settings.
Non-essential cookies will only run after you agree to them via the cookie banner.

5. Contact

📧 business@nickfalke.com